Returns are easy and free, no matter where you are located. Within 60 days of delivery, if you would like to return your item, simply follow the instructions below:
1. Email firstname.lastname@example.org and you will be provided with a free return label with tracking.
2. Pack your order securely in a box, print your prepaid label and attach to the box.
3. Book a DHL pickup appointment online where they will come to your location, or drop it off at a DHL near you.
For exchanges, please email email@example.com and you will be provided with the steps accordingly.
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