"Dear Emily, I just wanted to write to say a big thank you for my two beautiful pairs of earrings, I can't wait to show them off to everyone here in Edinburgh! You are very talented, these pieces are sure to turn heads and be conversation starters. Also, the delivery time was really fast which was unexpected and excellent. I just love the little perspex boxes they came in - such a lovely detail (and great to have instructions for opening them too, thanks!). And finally, I really loved the postcard- it was a great touch (and is now on my fridge). Thank you so much, and I wish you all the best."